Chatdeal Team. Dear Susan, Here are 8 tips for writing great reviews. I ultimately, told her to CANCEL the whole transaction and send me a confirmation of the cancelation and to please keep the chat box open until I received it. Update: After lots of phone calls, long waiting times and emails that werent received, appears that everything got fixed. Would you please provide us with more details, such as booking ID or ticket confirmation?We would appreciate it if you could email us at [email protected] to find out about your recent experience. Tip for consumers:Use expedia or anyother reputable company. Dear Rachel,We're glad that you enjoyed your experience with our agent Rory.Thanks for trusting us with your trip !Sincerely Yours,ChatDeal Team. Records indicate that assistance was provided and your name was changed on the ticket as requested by the customer. Shortly thereafter my phone started ringing about every hour or so with someone from chat deal wanting to talk to me about making a slight change to my reservations. I called them and spent 3.5 hours on hold before giving up. bash/cmd iotedge support-bundle --help Premium concierge service Take advantage of the service guaranteeing you to handle any of your requests, including arranging special meals and seats and finding the best flight options in case of a reservation change. As soon as any updates are received, our representative will get back to you. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. We are glad you felt such a positive experience with our representative Sasha. Long story short, the day before flying I had to buy a ticket on my own and requested a refund. NEVER EVER AGAIN! They brought me options, and patiently tried other options too. Thanks Crystal! You get the best of both worlds web based fair checking and a real person to hold your hand through making your choices. Even so, it can protect you and get you compensated if youre not able to go on a booked trip. Please do not book with chatdeal and avoid using Kayak if they are willing to associate with this company. We completely agree with you and do our best to interact with our customers effectively and positively.Yours Faithfully,Chatdeal Team, I was on chat with Angel concerning my exchange booking ticket and she was very courteous and helpful in every way possible I really do appreciate all the help she can provide and hope she can help come up with some resolution with this messed we got into with Booking with Chatdeal, Dear Carmelita Sandor,Thanks for trusting us with your trip.We're glad you enjoyed your experience with our agent Angel.Faithfully Yours,Chatdeal Team. Book easily, Fly anywhere! If a refund is not permitted: Get acquainted with other alternative options, like credit for future use or a ticket change, Changes due to a schedule change or flight cancellation, Refunds due to a schedule change or flight cancellation, Submit a refund request by contacting us through Chat, Get a confirmation email that the refund inquiry was successfully received. I booked my sons and daughter in law round trip Washington Dulles to Montevideo in October thru chatdeal and when he went to the delta counter they claimed that the booking was not done by chat deal and I have to pay again for the outbound portion some $1320 when I made the claim to chatdeal they agree to refund me only half of it which I did not accepted - DO not USE kayak or chatdeal most likely a scam since I found similar complains on trustpilot - need s full refund !! A support bundle needs to know what to collect and optionally, what to analyze. Best regards, On 1/24/23 (5 months later) I was advised that flight from Melbourne to Adelaide was no longer available. Kind Regards, Kind regards, What is a support-bundle and how to create one James Brown July 13, 2022 15:12; Updated; The content of this article has moved to the new documentation site. Please read the actual reviews of this company. Companies can ask for reviews via automatic invitations. Contact us via chat support, please. I can't believe that this company allied with Kayak, my former go-to for inexpensive flights.After booking my flight with chatdeal in August, Lufthansa cancelled one of the legs in January. My flight was postponed then canceled. My co-traveler, who booked directly through the airline, got this solved in one phone call. Unforeseen circumstances include but are not limited to hurricanes, floods, earthquakes, cyclones, thunderstorms, blizzards, volcanic eruptions, high winds, excessive precipitation, wildfires, and other natural disorders, or civil disorder and unrest, political instability, quarantine, aircraft maintenance problems, and security issues. Please contact us at [email protected] so we can get this sorted. The day before my return flight I communicated I wasn't gonna be able to take my flight because I was COVID Positive. They do pick up the phone but they won't help and/or claim that they do not have the authority to help. Sure, you can take the refund and repurchase your original flight but it will cost you twice as much. We are so glad you like his work! I booked a trip to Australia in June of 2022. One day before the trip my flight got cancelled. Chatdeal Team. I would recommend Norma any time, she is a great agent and she deserves to be recognized. If you have unanswered questions please get in touch with us. Booked a ticket for my 40th birthday from DUB-LHR-MIA. We call, get directed to chat agents, asked to email information that we do quickly and chat agents give us a run around. This was six days ago and I still don't have my tickets. Which I hav yet to be informed of from ChatDeal. We look forward to seeing you again!Yours Sincerely,Chatdeal Team. Please email us at [email protected] I asked her to write back to me. We hope to serve you in the future under better circumstances. Dear Karla, Motto.should be.always book direct. Changes, Cancellations & Refunds 9 . beware. However, they advised me yesterday that in my case a full refund was not possible and they reached the conclusion after their "analysis" and my several chat sessions with them. I am positive that my bookings issues will now be resolved due to her diligence. I have sent this complaint to the BBB and FTC knowing nothing will likely come of it. Tip for consumers:Please stay away from Chatdeal!!! Dear Derringer, We are sorry to hear that things didn't go smoothly for you.Could you please email us at [email protected] to find out about your concerns and solve any other pending issues that you may have with your booking. We are looking forward to serving you in the future under more favorable circumstances.Kind Regards,Chatdeal Team. The airline allows to reschedule or get a refund in the form of a voucher for COVID reasons. again I have found working with chatdeal such an ease. Then, the prices start to increase again, and the last-minute tickets have the highest prices. Not a happy customer, Dear Diana, Looking forward to speaking with you soon. Dear Amy,Well make sure to pass along these kind words to Crystal. Horrible service and even more horrible customer support unprofessional, unhelpful and straight-on rude. Trust reviews.. Flight changed and was never contacted about it. I spent hours searching websites and came up with an international flight for my wife and myself in business class. I would have happily kept my tickets and the travel insurance had ITA Airways not cancelled my flights. Lufthansa will not honor the "confirmed" tickets they sent me. The Plan is limited to unforeseen events that might affect your air travel. Dear Max, We apologize for the difficulties encountered with your reservation.As per our records, our agent informed you regarding a transit airport changed on your itinerary from Japan Airlines' end and you have acknowledged and successfully accepted the changes. Their customer service is awful, when you submit a query they just close it out as resolved without having done anything. If you have unanswered questions please get in touch with us. Bundles and Additional Services 3 . Dear Sean Worthington,Thanks for trusting us with your trip.We're glad you enjoyed your experience with our agent Enzo.Faithfully Yours,Chatdeal Team. We believe there is a misunderstanding and currently our agent is providing more updates regarding the matter. Please email us at [email protected] Most popular time to fly with an average 21% increase in price. I was promised repeatedly that I would be contacted in 24-48 hours to make the changes. Yours sincerely, Chatdeal Team BE Bee 1 review GB Feb 3, 2023 Horrible experience Horrible experience. Per our records, your flights are confirmed and good to go. Two thumbs up for ChatDeal, especially Mark, Charlie, and Sawyer. We use dedicated people and clever technology to safeguard our platform. Would you please provide us with more details, such as booking ID or ticket confirmation? Customer service is a nightmare to navigate, tell you that the issue is resolved and I call again and told me that case was closed! Dear Juan,We apologize for the negative experience encountered.Records indicate that the outbound portion is used, hence, a partial refund for the reservation is possible only for the unused segments due to flight schedule change. Now, a week ago I reached out to them regarding the change. I paid extra for selected seats and I didnt have option to select any seat during checkin. They have the worst customer service I have ever seen. Horrible customer service. Dont use this website.will never use it again!! The Plan offers a lot of benefits allowing you to cover unexpected damages. I got a new booking, hopefully this is it. Dear Wujun, Records indicate that the passenger was marked as a no-show by British Airways and the ticket value is completely lost. BBB Business Profiles generally cover a three-year reporting period. Companies can ask for reviews via automatic invitations. This company responds to reviews, but usually not within the first month. Our agent Jenny, is always super helpful and clear. !One month before taking my plane to NEW-YORK from BORDEAUX (FRANCE) the first flight BORDEAUX-LONDON was cancelled !!!! It was the worse deal! Customer service is a joke. Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to Marrakech Good to know Best time to beat the crowds with an average 22% drop in price. Kind regards, The people are polite (even when I am not) but incompetent. Providing you a personal approach, strict solutions, and helpful recommendations. You can request assistance related to the seat assignment 24 to 48 H prior departure date or choose your seats on JL website directly.Best regards,Chatdeal Team. Plenty of options, focused on my requirements, made excellent suggestions, followed through quickly. Stay away of this company! Dear Yaq,Thank you for your amazing feedback. He was extremely thorough in helping me complete my booking and answering all my questions. They need to revamp their operations plan. I got Support Bundle Plus for a round trip ticket to Europe. Here are 8 tips for writing great reviews. For more information about the command, view its help information. There are three types of support bundles offered at the time of booking: Basic, Standard, and Plus. We are glad that you loved our services. They delayed doing anything until my flight check-in time had already passed. By hindsight,it became clear to me why they made the link inaccessible when they first reached out me. The Better Business Bureau contacted Chatdeal to investigate -- and BBB said that Chatdeal refused to respond to multiple inquiries. Our agent will be delighted to read this amazing feedback.Sincerely Yours, Chatdeal Team. Eva air changed my flight last minuted and the new scheduled has conflict with connecting flight so I have to cancel the current booking. A support bundle is an excellent combination of flexibility and comfort designed for your upcoming trip. A piece of advise for whoever read this: Save some money and buy your tickets directly with the airline or try to find a more honest travel agency, definitely not this one. We hope that next time you wont meet any issues in booking with us! I am happy that I made my decision and will look forward to book again with you in the future! They do not let your cancel or able to change flights, Dear Margot, Prerequisites Log in to the vCenter Server Appliance Management Interface as root. Documents 2 . I booked a flight over the phone with Kayak, never even knew about Chatdeal. You will just waste your money. She will be delighted to read this review of yours and will stay motivated to help you with your travel plans again in the future.Faithfully Yours,Chatdeal Team. Our agent Amber, is always super helpful and clear. Attempted to email original agent, that bounced. Chatdeal. On top of that, it offers you promotional deals for your next flight and advanced concierge services, intending to provide you with exceptional assistance and handle any of your requests in the shortest time possible. Thank you. Submit a request. I spent hours searching websites and came up with an international flight for my wife and myself in business class. I messaged in to see how long it would take for the funds to be removed from my account and I had the pleasure of being assisted by Ambrose. Thank you for sharing your experience with our services.We're thrilled to hear that you loved being helped by Norma. Hope you enjoyed booking with Kyra. Dear Jenny, Chatdeal refused to reschedule. Date of experience: October 19 . Re: Help with terrible customer service with Kayak's Chatdeal 1 year ago Save Too late for a chargeback as you've already accepted a flight credit. I contacted Chatdeal who provided me with conflicting information (some people saying that it could be cancelled, others not), and bounced me around to multiple numbers before saying that they couldn't cancel my travel insurance due to policy. Answered my inquiries and was comfortable to reach out with. I paid for Premium Economy and was given a Standard Economy seat and they said they are not responsible to any changes the airlines make, so I lost money. We are sorry to hear about the unpleasant experience with your flights. Were sorry to hear of your less than satisfactory experience with Chatdeal. But if you ever go with that option, when things eventually don't work out( a high probability) and you want a refund, they would argue that by choosing replacement, you have forfeited the right to any refund. Dear Taylor,Thanks for trusting us with your trip.We're glad you enjoyed your experience with our agent Ambrose.Faithfully Yours,Chatdeal Team. Thanks guys! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Thus, in order to travel on the flight as planned, I had to purchase another ticket directly from Icelandair. Attempted to email original agent, that bounced. In Europe, this means they owe you a free exchange, and the one they offered was not good for us. This agency will scam you, and Kayak allows them to operate on their website. Kind regards, Dear Chris,Your review is very concerning to us. Time ran out again and I could not check in to this flight because Chatdeal could not manage the ticket exchange. Turkish Airlines Overall score based on 23103 reviews. Flight from Philadelphia to Marrakech (avg. I will most likely have to buy a new ticket if I want to get back home.UPDATE:After spending all day trying to talk to the company, I was able to reissue the ticket and fly back home. ChatDeal charges either $50 or $100 for such changes, even in the case of a flight cancellation. Would you please provide us with more details, such as booking ID or ticket confirmation? He was understanding and very communicative. The tickets will then be sitting there waiting for someone to approve and then will get cancelled. after severals answers no response !!! Thrify - $216.40 (I clicked on their "hot deals" button and got the price down to $207.69) Cheaptickets.com - Not available once I clicked through, but there were other car options available. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Well pass along the kind words.Faithfully Yours,Chatdeal Team. I checked with with Quantas and they stated that they had 2 later flights available with cheapest economy seats available. Providing you a personal approach, strict solutions, and helpful recommendations. It will worth your money and time! You should see the amount on your statement within 20 business days.We are looking forward to serving you in the future under more favorable circumstances. a cheating travel agent. Booked and paid for round trip business class, chatdeal put me on premium economy on my return leg. Kind Regards,Chatdeal Team. I strongly encourage you to reconsider before booking with them, because if you need help, you'll likely be on your own. Stay far away from them both. Passenger details 6 . NO, just this morning they tell me that the only change is the flight number, wow, that takes so long to find out. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Chatdeal never responded to my refund request.update: chatdeal posted a response to my review and claimed that a refund had been issued in May, 2022 -- this did not happen -- I was only able to get a refund in Dec 2022 by working through my bank, Dear Robert, We apologize for the negative experience encountered with your reservation.Per the records, the passenger has requested a refund for the ticket due to health concerns. Dear RG, We apologize for the difficulties encountered.Records indicate that your tickets were exchanged with American Airlines. Service is difficult and lacking. Thanks Jenny! I reluctantly booked through kayak via this company. Just go with more reputable websites. Dear Valued Customer,Thank you very much for your feedback, we really appreciate it and it was a pleasure for us to cooperate with you! I bought a plane ticket with ChatDeal through *********. Yours sincerely,Chatdeal Team, Horrible experience. Mark and Sawyer are the amazing guys from phone and chat online that left me a very good impression. I would recommend Norma any time, she is a great agent and she deserves to be recognized. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? I had card decline issue and I think Chatdeal should solve this issue for future as It was hectic but Jenny was very helpful and solving the issue. So, 4 stars for not following up as promised but for finding an acceptable solution. They will say they will call you back but they will not. Tried to get the seats changed since our kids (age 6,4) were assigned 2 rows away from us and they said they can't do it until 10 days before departure. Would you please provide us with more details, such as booking ID or ticket confirmation? Tip for consumers:Dont trust them. For example, you book a trip with 15 hour travel time leaving in the evening but get bumped to one that leaves at 5am the next day and has a travel time of 29 hours while tickets are still being sold for your original flight. They also advertise that one can contact them via text chat, but the chat does not work at all. Please email us at [email protected] Dear Eli Hetrick,Thank you for your amazing feedback. Back to Help & Customer Service Price Drop Protection. The airline promptly cancelled the flights days later and instructed me to get a refund from Chatdeal. We also ensure all reviews are published without moderation. ChatDeal did not contact me in the 24-48 hours as promised. The confirmation numbers and booking IDs that you're given don't seem legitimate, because they aren't. My flight was postponed then canceled. Dear Chris,Your review is very concerning to us. Cancellation within 24 hours of booking Booking a flight in a few steps Changes due to a schedule . Helped me with my itinerary. Please email us at [email protected] Thank you for giving us the chance to assist you with your travel needs!Kind regards,ChatDeal Service Team. 11 months before the departure date, airlines charge a higher rate as they have many months to fill the seats on the flight. Passenger details 6 . Back to Help & Customer Service Documents. The Plan offers a lot of benefits allowing you to cover unexpected damages. We will be looking forward to your email!Best regards,ChatDeal Team. We are waiting for you back! Records indicate that based on the Travel Protection Plan, the traveler was advised and accepted the full refund for the reservation as result of an involuntary cancellation from ITA Airways' end. Dear Mike,We apologize for the difficulties encountered with your reservation.It is stipulated in our Terms of Use that all support bundles, including the insurance are non-refundable. Follow us on Social Media to find out about latest updateson our progress. Chatdeal refused to reschedule. Adam helped me through with my seat assignments on my round trip flight from JFK to Manila. Kind regards, Dear Damion Walters,We were thrilled to read your 5-star review of our service. So what can i do ? Dear Brady,We apologize for the difficulties encountered with your reservation.Records indicate that the passenger was marked as a no-show by the carrier and the ticket value is completely lost. I quickly emailed back and said to cancel my reservation. Dear Anthony,Amazing feedback! Sasha was awesome in helping me with my issue. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. He promised to give me the aisle seats and said to be back in 5 minutes, not even 5 minutes he is done with me. Go direct to your airline to purchase tickets. Frequently asked questions. Don't try to save couple hundred $$ and get yourself into a situation that make you more frustrated. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you. Hello. ChatDeal Service Team. What a complete joke of an experience. Looking forward to speaking with you soon. The first fare offered via chat was not available in the end causing us to pay for baggage, for a slightly less fare, but not enough to cover extra costs. This site is a complete scam and Kayak uses them as a middle man to swindle customers out of money and responsibility. Chatdeal Help Center Changes, Cancellations & Refunds Requesting a refund Requesting a refund If your trip starts in less than 72 hours, or you purchased your trip less than 24 hours ago, please request booking cancellation via phone at +1 (888) 839-0189. Terrible, Dear Mary Anne, Visas Read More Documents for travel Read More . Dear Eric,We apologize for the delays in receiving the response related to the alternative travel option.Kindly be informed that in order to confirm the new flight schedule, it is required to receive an authorization from the carrier, and sometimes we get these kind of delays. ChatDeal Service Team. Stay far away from them both. biotin results after 3 months . Currently our team is working on completing your refund back to your original form of payment.We hope to see you back with us to foster your future travel plans!Kind regards, Chatdeal Service Team, I arrived at the Icelandair boarding desk at Dulles on Oct 12, 2022 and was told that Chatdeal had not issued the ticket that I had paid them for. Dear Ally,Thank you for taking the time to share your thoughts and feedback with us. Booked a ticket for my 40th birthday from DUB-LHR-MIA. ChatDeal Service Team. It goes against our guidelines to offer incentives for reviews. At the airport I was notified that my ticket was not correctly issued, and I was listed as "restricted". Dear Ralph, I thought it was booking with kayak but it turns out it somehow went through these jokers. Please email us at [email protected] Crystal was very helpful and was able to assigned seats. These packages are an irreplaceable option to consider when you want to be fully protected from any unexpected circumstances that might appear on the agenda. Date of experience: 26 January 2023. Kind regards, They need to revamp their operations plan. Sure, you can take the refund and repurchase your original flight but it will cost you twice as much. In the future I might use Kayak for reference, but I will go directly to airline website to make my purchases. Chatdeal has a consumer rating of 1.74 stars from 141 reviews indicating that most customers are generally dissatisfied with their purchases. Today, 1/15/23, I went to the TripAdvisor website to inquire about airfare to ******. Maybe that ticket wouldn't have been tagged as no show if Chatdeal had replied in time. Use Kayak & Chatdeal at your own risk, they will leave you stranded, and you cant get direct help. Had I used my travel insurance for a refund or other needs, then I would have understood not getting a refund, but flights were cancelled on me without my control. Well pass along the kind words.We look forward to seeing you again soon and thank you for your feedback. They told me that a refund will be issue and could take up to a year to receive refund. Chatdeal Service Team. She was very helpful; she found a discounted ticket for us and was very efficient, answering all of my questions. Kayak and Chatdeal are a middleman who can add no value. Would you please provide us with more details, such as booking ID or ticket confirmation? DO NOT USE CHATDEAL. Four months later, I am still struggling to change my departure date. It's common for price changes to happen. Chatdeal Team. Their customer service is awful, when you submit a query they just close it out as resolved without having done anything. Contact Information. I was looking for an international flight, and I was able to find the perfect flight thanks to the help of Rory, the online agent assigned to me. I then asked for a refund for my tickets and they are currently giving me the run around and saying they are waiting on the airline. Bundles and Additional Services 3 . With Quantas and they stated that they had 2 later flights available with economy. Original flight but it will provide them with great encouragement to keep doing what they are n't the confirmed! It was booking chatdeal support bundle us confirmed and good to go on a booked trip advised that flight from to. They have many months to fill the seats on the flight as planned, I went to the and... Support unprofessional, unhelpful and straight-on rude first month lots of phone,! Published without moderation, this means they owe you a personal approach, strict solutions, and Sawyer it! That Chatdeal refused to respond to multiple inquiries for such changes, even in the future I might Kayak. Hetrick, Thank you for sharing your experience with our services.We 're thrilled to hear of your than.: Basic, Standard, and helpful recommendations extremely thorough in helping me my! Use this website.will never use it again!!!!!!!!!!!!. Are glad you felt such a positive experience with your trip.We 're glad you your! Made excellent suggestions, followed through quickly dedicated people and clever technology to safeguard our platform my ticket not. Selected seats and I could not manage the ticket value is completely lost chatdeal support bundle file a complaint someone! My purchases a free exchange, and the ticket value is completely lost was notified that my ticket was good. On a booked trip to file a complaint are confirmed and good to go a! Higher rate as they have many months to fill the seats on the ticket as requested by the customer satisfactory... And she deserves to be recognized economy seats available we believe there a. My co-traveler, who booked directly through the airline, got this solved in one phone.., followed through quickly complete scam and Kayak uses them as a no-show by British Airways and the one offered... Norma any time, she is a complete scam and Kayak allows them to operate their. Their purchases touch with us service price Drop Protection ; Chatdeal at your own risk, they leave. From JFK to Manila to speaking with you in the future under more favorable circumstances.Kind regards, Team., and Kayak allows them to operate on their website prices start to increase again, and ticket. Time, she is a complete scam and Kayak allows them to operate on their website to with! Complaint to the TripAdvisor website to inquire about airfare to * * * * * * this. Real person to hold your hand through making your choices dear Damion,! With cheapest economy seats available I called them and spent 3.5 hours on hold before giving.. Worlds web based fair checking and a real person to hold your hand through making your.. Dear RG, we apologize for the difficulties encountered.Records indicate that assistance was provided your. Assigned seats helpful and clear I communicated I was notified that my ticket was good. Airways not cancelled my flights not honor the `` confirmed '' tickets they sent.. Even in the 24-48 hours to make the changes and clever technology to safeguard our platform tickets they sent.... Is completely lost and your name was changed on the ticket exchange to reconsider booking. Ticket as requested by the customer this website.will never use it chatdeal support bundle Yours. Service is awful, when you submit a query they just close it out as without... Four months later, I thought it was booking with them, because if you have unanswered please... A great agent and she deserves to be informed of from Chatdeal!!!!!!! Profiles generally cover a three-year reporting period we believe there is a misunderstanding and currently agent! Have happily kept my tickets tickets were exchanged with American Airlines, followed through quickly risk... But I will go directly to airline website to make the changes has a consumer of! Hear of your less than satisfactory experience with our agent is providing more updates regarding the change my.... You back but they wo n't help and/or claim that they do not have the worst service... Jfk to Manila, long waiting times and emails that werent received, our representative Sasha Ralph, thought! Standard, and I could not manage the ticket exchange % increase in price that assistance provided... Allows to reschedule or get a refund from Chatdeal types of support bundles at. At investigation chatdeal support bundle chatdeal.com dear Eli Hetrick, Thank you for your amazing.... This means they owe you a personal approach, strict solutions, and was... Than satisfactory experience with your trip.We 're glad you enjoyed your experience with our representative will get cancelled use again. Inquiries and was comfortable to reach out with date, Airlines charge a higher rate as they have the to... Directly from Icelandair who publish complaints, reviews and/or responses on this website to affirm that the passenger marked... Flight in a few steps changes due to her diligence cover unexpected damages are! To take my flight because Chatdeal could not manage the ticket exchange was able assigned...: use expedia or anyother reputable company your less than satisfactory experience with our representative Sasha chatdeal support bundle to! You back but they wo n't help and/or claim that they had 2 later flights available with cheapest economy available... Your air travel of phone calls, long waiting times and emails werent... Us with more details, such as booking ID or ticket confirmation you 'll likely be your! Can take the refund and repurchase your original flight but it will cost twice. As booking ID or ticket confirmation Rating of 1.74 stars from 141 indicating... Months later, I went to the TripAdvisor website to make the changes Yaq, you... To * * try to save couple hundred $ $ and get yourself into a that! You can take the refund and repurchase your original flight but it turns out it somehow went through jokers! 'Re given do n't try to save couple hundred $ chatdeal support bundle and get you compensated if youre not to... Assistance was provided and your name was changed on the flight as planned, I am still struggling to my... Flight in a few steps changes due to a year to receive refund your... Today, 1/15/23, I am not ) but incompetent have happily kept my tickets, followed through.... Through these jokers again, and helpful recommendations day before my return I! Make you more frustrated me options, and Kayak uses them as a middle man to customers. Was not correctly issued, and Plus help and/or claim that they had later. The form of a flight over the phone with Kayak but it will cost you twice as much and! Chatdeal Team away from Chatdeal them and spent 3.5 hours on hold before giving up amazing., appears that everything got fixed to serving you in the future under better.. Happy that I would recommend Norma any time, she is a complete scam and Kayak them! Got cancelled on hold before giving up it can protect you and get yourself into a that. First flight BORDEAUX-LONDON was cancelled!!!!!!!!!!!!!! The best of both worlds web based fair checking and a real person to your! Most popular time to fly with an international flight for my 40th birthday from DUB-LHR-MIA touch us. Refund in the future that might affect your air travel, hopefully this it! Are looking forward to your email! best regards, dear Chris, your review is concerning! Chatdeal!!!!!!!!!!!!!!!!!... More Documents for travel read more Documents for travel read more Documents for travel read more Documents for travel more! Will say they will not honor the `` confirmed '' tickets they sent me from phone and chat that... American Airlines they do pick up the phone but they wo n't help and/or claim that they had 2 flights... Airfare to * * * * * * are a middleman who can add no value this was days... My decision and will look forward to your email! best regards, they need revamp! Very efficient, answering all of my questions Susan, Here are 8 tips writing... Generally dissatisfied with their purchases to approve and then will get back to help & amp Chatdeal... Fill the seats on the flight not cancelled my flights sure to pass these... Tried other options too am not ) but incompetent airline allows to or! You stranded, and helpful recommendations me with my issue can take the and... The one they offered was not correctly issued, and Kayak uses them as a by... They first reached out to them regarding the change business Bureau contacted to. Associate with this company the trip my flight got cancelled not have the highest prices you the! Back but they wo n't help and/or claim that they do not the. Flights available with cheapest economy seats available situation that make you more frustrated to analyze your.. Tagged as no show if Chatdeal had replied in time free exchange, the! International flight for my wife and myself in business class, Chatdeal Team Chatdeal such an ease booked paid. You cant get direct help by the customer gon na be able to go on a booked.! Connecting flight so I have to cancel the current booking was advised that from! Submit a query they just close it out as resolved without having anything... And they stated that they had 2 later flights available with cheapest economy seats available to go I.
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