Applications for school travel support take 30 working days to process. We are sorry for any inconvenience caused. Find out more on how you can use your travel pass on public transport in the Liverpool City Region. If you want to know when you will receive your Merseytravel National Travel Pass check the ready reckoner on pages 13 - 14. Or, you can visit a Merseytravel Centre in person for further support. School travel applications - information for parents. Student bus travel from just 98p** per day - Unlimited good times! I want to report a damaged bus stop / shelter. For information please call 0151 330 1000, tweet @Merseytravel or. If you have lost something on a Mersey Ferry, you can contact us directly: If you have lost something on a bus, you can contact the bus operators directly: If you have lost something on a train or at a rail station, you can contact the rail operators directly: The easiest way to plan a journey is using our online journey planner at jp.merseytravel.gov.uk. Buses and bus passes in Wirral are coordinated by Merseytravel in partnership with private bus operators, the main operators are Stagecoach and Arriva. Liverpool Lime Street is currently closed to the public due to a security threat. You canorder a replacement online if you have already created an online account, orat aBus Station Travel Centre. If you find your pass after requesting a replacement pass, the charge cannot be refunded. If you have lost a belonging, call our Lost Property Office on 0151 955 2368 or email [email protected]. /Length 16938 We will charge you to replace a lost or stolen pass. Your supporting evidence must be dated within the last 12-months. Renew a bus pass. Updated 01:22, 8 MAY 2013. Your transport needs will be included in your support plan. In the past we have not charged for one of these passes, but from 1st April 2022 there will be a one-off charge of 10 for the concessionary travel pass. You can find out more information about the DVLA standards onlinehere. Bus Service Operator Grant Survey 2021-22. BUS PASS APPLICATION FORM FOR PEOPLE AGED 60 OR OVER Do NOT use this form if: you have previously had a pass and either need a replacement or moved within Wales. Click on the link below forthe authority you would like to send your feedback to. Theater of popular music. You may be asked to confirm your National Insurance number or other personal details. % Program Bul; Gnll Ol; Ba Yap; Savunarak Destek Ol; can i use my greater manchester bus pass in blackpool Programlar. Please make sure that you provide details of your old address, your full name and date of birth. Please Note: Whilst we strive to provide phone support during these times, there may be occasions when we will need to adjust our opening hours without any notice. In line with the Welsh Government's guidance, your local council office, library or community hub may not currently be open. You can apply for your bus pass online or ask a friend, family member or someone you trust to apply online on your behalf. You can call our Customer Service Contact Centre on 0151 330 1004. We will charge you to replace a lost or stolen pass. If the pass has not been handed in please see the following: If it is an older person's or a disabled person's pass you should contact the issuer - usually your local council. This payment is non-refundable. You can email [email protected] your new address oralternatively you canvisit one ofourMerseytravel Centres. The easiest way to apply for Merseylink membership is online here. We would like to send you . Alternatively, you can visit a Merseytravel Centre in person where you can make a payment using cash or card over the counter and, in most cases, have your pass issued immediately, or it will be despatched to you by post. JFIF Adobe e C 4"@.0&4KBONJBIHS^xeSXqZHIhiq{Qdx C=""=VIV T" Metro Card will launch on 2 December, replacing Walrus. I have lost my pass/it has been stolen. Enter the amount you want to be refunded and click Submit. As part of the assessment and planning process we will check that you'll be able to get to your service on the right day and at the right time. If you apply online you should receive your replacement bus pass quicker. I agree to the local authority contacting a health-care professional if necessary, to ask for more information to support my application. You can call our Customer Service Contact Centre on 0151 330 1000where a member of the team will be able to help with your query. April 2022 there will be a one-off charge of 10 for the concessionary travel pass. If your primary address is in Wales and you're either aged 60 and over or meet the Government's disability eligibility criteria, you can travel for free on most bus services in Wales and the borders and get discounted or free travel on many rail services. We can check the chip in your pass at one ofourMerseytravel Centresto ensure it's working. Renewing your pass You can renew a pass up to two months before your existing pass expires (or, of course, after your pass has expired). If the chip in your pass is not working,we will not charge you to replace your pass. Contact Transport for London lost Across Merseyside and Halton. If you prefer, you can let us know about a change in your name by posting your pass and the proof that you need to show us direct to the Concessions Customer Delivery Team. If you have more than one week left on your card you may be able to have this replaced at the Merseytravel centre . If you require additional support with your MetroSmart card or purchases, you can use our online Get In Touch webform and complete the Ask Us a Question option. Find out more and how to apply on the Merseytravel website. Let us know immediately by calling us on0151330 1000or visiting one ofourMerseytravel Centres. Merseytravel Centres: Locations and opening times. If you do not have any photographic proof of age, you will need to take your Birth Certificate and apply in person at one of our Merseytravel Centres. If you're disabled, you can get a free bus pass if you are aged 5 or over, live in Scotland, and you: get a qualifying benefit. Alternatively, you can visit a Merseytravel Centre in person and complete a Refund Request form; please make sure to bring your bank details with you.. Once processed, your refund will be paid directly into the bank account with the details you provide. If you are eligible for an Over 60s or National Travel Pass and have applied in person at a Travel Centre you should receive your pass on the same day. You can apply for a bus pass up to 8 weeks before it is needed. Please contact us on 0300 303 4240 or . /Width 420 In the past we have not charged for one of these passes, but from 1. We will hotlist thepass to prevent unauthorised use and then charge you to replace a lost or stolen pass. If your photo is unsuitable the application will be refused and you will have to reapply. If you do not have a crime reference number you'll need to request a replacement lost bus pass (see above). You must show your pass to the bus driver, or member of staff at the rail station or ferry terminal. For more details please go to click here to find out which local council issues your pass. If you have followed the above steps and youre still unable to activate or collect your ticket, you will need to send an email to [email protected] for further support. We will not charge you for a replacement pass if you have changed your name. Plan your journey with the Merseytravel Journey Planner. you are not yet 60 years of age and need to apply on grounds of disability. However, if you arent able to use public transport or your carer is not available to take you to your service, we can arrange for your journey to be made on council-provided transport. Lost or stolen Merseyrail Only Railpass Online. Click here to see if your address is within Merseyside. Cash or credit/debit card, as there is a charge of 10 for a replacement pass. Pass holders will also be unable to travel free on . We will charge you to replace a damaged pass. No, you will need to buy a ticket for your journey. You will be asked to confirm your top-up before entering your card payment details using a secure checkout. No, you will need to buy a ticket for your journey until a replacement pass is issued. Book a library appointment to replace your free bus pass. As part of the grant conditions, we are required to report how we have used the funds by completing a short survey issued by the DfT, details of which can be found in the document below. Write your name and date of birth in CAPITAL LETTERS on the back of your photograph. The police will give you this number when you report the theft. If you apply online you may have to wait for a few days for your application to be processed. Find out where your nearest Travel Centre is. Merseytravel provide bus services to West Kirby Grammar School from local areas. You can use our online Get In Touch webform and completing the Ask Us a Question option. } !1AQa"q2#BR$3br A spokesman for Merseytravel, which provides transport advice to the Liverpool City Region Combined Authority and is responsible for bus, rail and ferry services, said it had launched an immediate . If the chip in your pass is not working we will not charge you to replace your pass. We may contact you to ask for more details about your disability or you may be asked to attend an assessment. If your travel pass has become damaged, you can call our Customer Service Contact Centre on 0151 330 1000where a member of the team can take a card payment over the phone to order and replace your damaged pass. merseytravel fast tag login. If so, you will need to provide us with proof of your new address before we can issue you with a replacement travel pass. Voters won't however be able to use non-government issued photo passes, such as a Merseytravel 60+ concessionary travel pass. One, Three or Five Day Bundle, Weekly & 4-Weekly Online (you must first register an account and card number on MetroSmart), Merseytravel Centres or PayPoint retailers within Merseyside. /Type/XObject The refund button will be made available to you again once the funds have successfully cleared. I confirm that the photograph I have provided is a true likeness. To allow for the banking process to take place, the refund button is automatically removed 3-days before and up to 3-days after your scheduled Direct Debit date whilst payments are pending. Please send photocopies, not the original documents. Replacing stolen passes. From your bus driver. If you lose your Local 60+ or if it is stolen, we will charge you to replace it and issue a card of the new design. /Type/ExtGState If your bus pass won't scan, you'll be asked to return your bus pass so we can check it for you. Please make sure that you read the Terms and Conditions before using your Concessionary Travel Pass. 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