celebrity cancelled cruise refundcelebrity cancelled cruise refund
Challenging this on your credit card will not get you anywhere. See Miami's spectacular coastal sites including the beautiful downtown Miami skyline, the Port of Miami, Fisher Island, Miami Beach and "Millionaire's Row" - the homes of the rich and famous. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Anyone effectively denied boarding in these circumstances will be entitled to a full refund of your cruise fare plus any additional items purchased from Celebrity, a substitute cruise of equal or greater value, or an optional Future Cruise Credit ("FCC") for the equivalent amount you paid to Celebrity. Passengers on canceled sailings will automatically receive a future cruise credit equal to 125 percent of the cruise fare paid, to be used by December 31, 2021, for the booking of another cruise. Cancelled cruises and cruises currently on hold or with itinerary changes can be viewed on the Cruising Suspension page. Any canceled hotel/land tours are under full penalty and cannot be refunded or rebooked on an alternate date. I was on hold for over an hour to speak to a representative but . Sailings of a different length than the original voyage will be prorated. I made my reservation using Casino Certificates. Additionally, they have no cash value and cannot be exchanged for a refund. On cruises of five nights or longer, you lose 25 percent of the fare between 89 and 75 days before sailing. One was a refundable deposit forAPEX, cancelled way before final payment was due..the other is a 50% cruise fare refund plus fees and tax under the Cruise With Confidence Program. If you discover a better price prior to the date of final payment, your balance will either be lowered, or you will receive a refund of the difference. So, Celebrity is ahead in the notification dept. Do standard Final Payment timelines still apply? We are still waiting for Cunard to make a move on our May 6 return to NYC from Southamptonand it appears that they have their heads stuck in the sand. Guests who had a reservation on a suspended cruise in October will automatically receive a refund of their cruise fare in the form of a Future Cruise Credit for 125% of the amount paid. Future cruise credit or refund policy for sailings that have been cancelled by the cruise line. Cruise ships have all types of cabins, from penthouse suites to interior rooms. Virginia. Q. How can I cancel and receive a Cruise with Confidence FCC? THESE SAILINGS ARE NOT ELIGIBLE FOR FCC OPTION. Forbes Travel Guide Four-Star Rated ships: Celebrity Apex, Flora and Millennium. How can I start the process for a full refund? If your sailing was cancelled as part of the Celebrity COVID-19 operations suspension, you will receive one Future Cruise Credit combining the two amounts: 100% of your original Future Cruise Credit amount and 125% of any additional cruise fare funds paid on the reservation. It seems as if I do not. Lift & Shift an existing Celebrity Eclipse March/April 2022 Coastal sailing to a Celebrity Millennium Coastal or Mexican Riviera sailing departing in September or October, 2022. All deposits are non-refundable . Viking River Cruises review: Ocean Cruise to South America. Does Cruise with Confidence protect airfare? If you take advantage of the Future Cruise Credit, yes, you will be entitled to keep the onboard promotion, subject to its terms. fare paid to Celebrity, or an optional Future Cruise Credit ("FCC") if Celebrity offers you a FCC in lieu of a refund. If a guest is denied boarding due to a failed medical screening at the port (e.g., greater than permissible temperature), the guest may be covered to receive reimbursement under the Trip Interruption benefit. Health & Safety Update. 0:00. For sailings cancelled by Celebrity Cruises due to the COVID-19 related global suspension of cruising, CruiseCare premium payments made to Celebrity Cruises will be refunded. Checked with TA and was told to check with them after 30 days. It took about two weeks from the time I cancelled until I got my refund. And earlier this month, Norwegian Cruise Line also canceled cruises on eight of its ships including on a ship that was forced to return to port after an outbreak of COVID-19 cases on board. We talked to Celebrity on Sunday. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. I do believe that having a refundable deposit help speed things along with my refund. The link works fine. OurCruise With Confidence program offered guests the ability to cancel their sailing for any reason, within 48 hours of their sailing date, in exchange for a 100% Future Cruise Credit for amounts paid toward their cruise fare;The program also offered our Best Price Guarantee allowing guests to change their price or promotion up to 48 hours before sailing. Celebrity Cruises: 30 business days. Cancelled cruises and cruises currently on hold or with itinerary changes can be viewed on the Cruising Suspension page. The future cruise certificate will be issued to you within 30 days. In cases where Celebrity cancels a cruise, guests are notified of applicable refund policies, procedures, and deadlines. These new processes and protocols are in the final stages of development, and once finalized, will be shared with guests and travel advisers. Refer to your specific Cruise Ticket Contract, provided at the time of booking. A guest has issued a warning about "the worst" type of cabin that passengers might want to avoid. My results were exactly the same. As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. Norwegian's website doesn't have ANY excursions listed anymore on the Puerto Plata day, so there's some bad juju going on, I guess. We used the link in the email to request refund instead of FCC. If Celebrity should change the embarkation/disembarkation ports, will guests who have booked their air travel through Flights by Celebrity be rerouted at no additional cost? Future Cruise Credits (FCCs) will no longer be issued if booking is cancelled, or the ship/ail date is changed on an NRD rate code". Are Future Cruise Credits interchangeable between Royal Caribbean Groups cruise brands? ck59#2V`}i%h\`WFF,p1.niefsCvR #2. Please note that any amendment or transfer fees will also be charged when a booking is cancelled. Is there a way to figure . Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. I used it for my March 29th Edge cruise that was cancelled No refund yet..but I trust that it's coming in due time. Can you use your Future Cruise Credit (FCC) on an existing booking? S*#sR I got a refund of every dime. Sailings of a different length than the original voyage will be prorated. What happens if there is a difference in cruise fare between the Future Cruise Credit (FCC) issued for my cancelation and what I want to book next? Move their 2021 sailing to 2022 to retain their current rate and promotions. 3 0 obj
If you have paid in full, the amount will be issued in the form of FCC. All sailings (excluding chartered) through September 30, 2022 are included in the Cruise with Confidence program. For information regarding pre-cruise purchases made through My Cruise Planner on cancelled sailings, please refer to the FAQs under the heading PCP REFUND OPTIONS FOR SAILINGS CANCELLED UNDER GLOBAL SUSPENSION.. If you request a refund, your 125% FCC will be deactivated. Excursion booking/cancellation. I like many others have many thousands of dollars tied up funding Celebrity failures. Guests who are diagnosed with coronavirus (COVID-19) while on the trip and seek care on board that results in medical expenses will have medical expense coverage available. Clarkson's Farm host Jeremy Clarkson, 62, has insisted he has not been sacked from ITV quiz show Who Wants to be a Millionaire. How To Cope With Cruising's Pause? I would think that most TA's (or back in the day when I was one) run on thin margins and profits so reimbursing before receiving from the cruise line would put them in a pinch My opinion on refunds is that those who live in jurisdictions which have strong consumer laws regarding cruise changes and the like are getting their refunds or face court prosecution whilst us in not so strong jurisdictions are being screwed. If our best price guarantee results in a decrease in the guests cruise fare before the Final Payment due date, the difference will be provided in a rate adjustment. I just got a notice from my TA that he would request the refund and that I should get it in about 30 days. Go to site, Already booked? Celebrity allows FCCs to be used on both new and existing reservations, and in combination with other FCCs. Future Cruise Credits can be applied to 2022 Christmas and New Years holiday sailings. We are concentrating all efforts on developing a cohesive return to service plan which will include enhanced health and safety protocols for all travelers. 19952023, The Independent Traveler, Inc. Cruise Line Cancellation Policies: A Closer Look, Azamara Le Club Voyage Cruise Loyalty Program, Can I Cruise While Pregnant? Argo., March 20, 2020 in Celebrity Cruises. $ Wi'kKw
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KqA>JDkkfRQv1xlA8e2`Rgc)d&!67!>IA'_jmD@F- ndAs^zBbLR:-P84LBbTs14k{{q1s8~?af)Of,:,r%RynN^NjY}q)J(NCCsJ|Ai?*#+4jdA!s\96k8}]Xmsy{")Aj= Effective tomorrow, "Celebrity Cruises will retain the full amount of the required deposit paid on Non-refundable rate codes (NRD) that are cancelled outside of final payment. I cancelled my June 12 night Canada/New England cruise on the Summit. There is no need to call to initiate the process. If you booked air independently or purchased nonrefundable air through Flights by Celebrity, you should reach out to your air carrier for assistance with canceling or changing your flight. Plus X refunded and cancelled the shore excursions as well. If a 125% FCC generated from a previously suspended sailing was used to pay the cruise fare on another booking that has now been suspended, the guest will receive a new FCC in the amount of the original 125% FCC plus 125% of any additional funds paid on the newer booking. Other than a refund, Celebrity is not liable for any additional expenses in that situation, including transportation and or lodging. If I dont want a Future Cruise Credit and simply wish to cancel for a refund, what are my options? If you booked through a travel agency or third-party online travel site, you must contact whomever created your booking in order to request a refund. This was OBC used so no refunds due from these. For guests who opted to cancel their reservation and receive a Future Cruise Credit equal to 100% of the cruise fare they paid to Celebrity Cruises under our Cruise with Confidence" program, the same is true. As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. Celebrity cancelled our 3/27/20 cruise on 3/13/20. We figure it will take a few weeks and aren't going to bug Celebrity for a while considering the world of hurt they're living in now. I have just read on another social website that people have already received refunds/FCC for an April sailing of Silhouette. As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. The only Relaxed Luxury resorts at sea, where you can wake up in a new place every day. Meecheee above said never, ever book a non-refundable trip . <>
I cancelled online and received an email from X a few days later. I click on the closest date and proceeded without any problem. Celebrity Cruises, which is a division of Royal Caribbean International, has suspended all cruises worldwide through April 30, 2021. For bookings made outside of the United States and Canada, a different cancellation policy may apply. Which bookings are eligible for the Best Price Guarantee? If your sailing falls within the qualifying timeframe, you can submit your request to cancel your reservation and receive the Cruise with Confidence future cruise credit (FCC). Like most cruise lines, Celebrity refunds triggered by guest cancellations are based on length of cruise and the number of days prior to sailing. https://www.celebritycruises.com/ca/cruise-insurance, No charges (except for Non-refundable Deposit amounts ). Yes. The cruise fare is processed separately and will be issued within 30 days of our receipt of your request. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. (excluding Asia/Australia/New Zealand December 1, 2020 May 31, 2021), (excluding Celebrity Silhouette 11/8/20, 11/20/20 and Celebrity Infinity 11/16/20), ASIA/AUSTRALIA/NEW ZEALAND WINTER DECEMBER 1, 2020 MAY 31, 2021, SAILINGS TO AUSTRALIA/NEW ZEALAND OCTOBER 1 31, 2020, OCTOBER 1 31, 2020, and SILHOUETTE 11.8.20, 11.20.20 ANDINFINITY 11.16.20, EXCLUDING AUSTRALIA/NZ. I know things happen but it seems like a lot of cancelled cruises. What about passengers who did not cancel their reservation but were notified that government restrictions or travel bans meant they would be denied boarding? Visa and Visa Signature are registered trademarks of Visa International Service Association and are used by the issuer pursuant to license from Visa U.S.A. Inc. Is my sailing that has been suspended by Celebrity eligible to Lift and Shift from 2021 to 2022? If I choose to be refunded, but then change my mind and decide I want a Future Cruise Credit instead, can I do this? You may not receive a refund for amounts paid with an FCC issued under the Cruise With Confidence program. If you booked flights independently with an airline or travel partner, youll need to contact them directly to inquire about a refund or contact your travel insurance provider. When does myGlobal Suspension or Cruise With Confidence FCC expire? However, if a guest paid for CruiseCare and their sailing has now been canceled by Celebrity Cruises due to our suspension of operations, their CruiseCare plan cost will be refunded. A list of exclusions will be provided. %PDF-1.7
The refund will typically appear on your credit card statement in the next billing cycle. 50% of total price. How long will I have to redeem my Future Cruise Credit (FCC)? Celebrity customer service for existing reservations can be reached. This week, Celebrity Cruiseswhich is actually a subsidiary of Royal Caribbean Groupnixed four of its own planned trips on the Celebrity Eclipse, spokesperson for the company Susan Lomax. Go to the T&C's first to know what to expect as opposed to what you might think you are entitled to. Hopefully your cruise reservation # that the systems asks for will give the cruise line all it needs to process your refund/FCC (which ever you are requesting). CC Help Jenn I had no problems getting all of my money back. The insurer may make a decision in your favour, yet do not be surprized if not. Note - these sailings are not eligible to receive FCC option. However, if these guests prefer to receive a 100% refund, as opposed to the 125% FCC, they have until provided deadline to request it. I converted MyCruise Reward Points from my Celebrity Cruises Visa Signature card for my cruise that was canceled or rescheduled. We were on the 3/6-15 as well. I think they are working through the cancellations. Taxes and fees are not part of the FCC. Can I use the Future Cruise Credit across multiple itineraries, or does it have to be used for a single booking? All Rights Reserved. 2 0 obj
If they don't I plan on filing a dispute with the credit card company used to charge this. {/j*sk`L#QO`K{HNR!SSu 0:43. Beyond those time frames, future cruise credit is issued. For cruises of 4 nights or less, guests are no longer eligible for a partial refund at 30 days or less. In terms of X cancelling cruises going forwards (which they are going to have to), it makes sense to cancel them in batches to manage the administration of the refunds / FCC. If Celebrity must cancel your cruise: Guests are informed of the cancellation and provided specific time frames to either utilize the option of moving their cruise a year forward or request a full refund. Sherli Skinner along with. For amounts paid above the FCC value you may choose to receive 125% FCC or request a refund. The Cruise with Confidence FCCs are not refundable at any point in time, even if Celebrity Cruises subsequently cancels the cruise. Florida. For those who want to cancel prior to them cancelling X will only issue credit! Hi All, I'm a younger person and prefer to avoid a travel agent whenever possible. Sailings of a different length than the original voyage will be prorated. Q. Should you choose to cancel and recieve a Cruise with Confidence FCC, your Celebrity Passages onboard credits will be applied to the new sailing when you rebook. We clicked on the link for a refund, and yesterday received an email from Celebrity via our travel agent, that the refund has been applied to our credit card. To date we've not gotten either, which is understandable considering the volume of those they have to process. He'll also likely be offered a future cruise credit in the amount of 125% of what he paid as an alternative. s&+tA2KZ5%"zAV7
, Book today and enjoy 75% off your second guest's cruise fare, save up to an additional $800 per stateroom, and get up to $800 to spend on board. If I applied a 125% FCC generated from a previously suspended sailing, and my newer booking has now been suspended, can I now choose a refund? For me there is a lot of money at stake which includes business class travel to the US and back to the UK, and an Aquaclass cabin. I guess I should have asked if I had to go thru. However, FCCs cannot be used to obtain a refund. Started June 21, 2021, By On all cruises, you lose 50 percent of the fare between days 74 and 61 before sailing, 75 percent of the fare between days 60 and 31, and 100 percent of the fare inside 30 days before sailing. Prior to the final payment due date, if you wish to change a Non-Refundable Deposit booking to an alternate ship you can do so without incurring a change fee; the change fee will be waived. For guests residing in the UK and Ireland, full payment is required at 57 days prior to departure. I'm still undecided to if I want a refund so this is far as I got. Taxes, fees, and port charges are refundable on all cancellations other than mid-cruise early departures and no-shows. I suggested on another thread that X could announce which cruises would next be cancelled but not open up the means to apply for a refund / FCC until a given date. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. If you do not opt-in to receive a Cruise with Confidence FCC, the cancellation policy tied to your reservation at the time of booking will continue to apply. 5/17 is the first date allowed. Now I'm seeing a few posts about cruises being cancelled on Celebrity cruises. Feb 27, 2023 6:39 am EST. Will I still get the same perks when I rebook a new cruise? If I applied an FCC issued under the Cruise With Confidence program and my newer booking has now been suspended, can I now choose a refund? Impacted guests on eligible sailings may choose to Lift & Shift their booking within the guidelines provided before their respective deadline. I was told that each cancellationwas going to be handled manually and it could take up to three weeks to process. https://cancellation.celebritycruises.com/?brand=C&program=cancel. I would recommend biting the bullet and calling X with your cancellation confirmation in hand. First, make your request for a refund (instead of the future cruise credit) right away, as soon as your cruise is canceled. I really hope X and Royal Caribbean as a whole can weather this storm. Celebrity cancelled our stop in Alex. Glad we did. Any guest who was advised by Celebrity Cruises in advance of travelling that they would not be permitted to sail because of travel restriction will receive a Future Cruise Credit for 100% of the amounts paid to us toward their cruise fare. I noticed that Celebrity was planning to issue refunds to people on cancelled trips who'd purchased travel insurance through Celebrity. The guest must provide certification of the illness from a treating physician at the time the trip was interrupted. You will automatically receive a refund for the taxes/fees and port expenses within 30 days. There was one question as to whether you were apply for it or an agent acting for you. Remember they really don't owe you anything. 39august, March 25, 2020 in Celebrity Cruises. This helps protect your airfare if booked via Flights by Celebrityeven if the airfare is non-refundable. Who will receive notification once a Future Cruise Credit is issued? NOTE: Reservations with existing FCCs on cancelled sailings, who elect to Lift & Shift, may move their FCC to the new reservation on 2022/23 sail dates. Captain's Club members may call (844)418-6824. Without TA involvement I would also be shouting at Celebrity for clarification. x=rF?LI The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. Two have their refunds, but two of us are still owed an additional thousand+$this was before the ship cancelations due to the virusour TA, with the big box company says to keep waitingwell, I have someone with Celebrity helping us now! March 28, 2012. Its not there as yet. If Celebrity cancels you won't lose any of your deposit plus you will be offered 100% cash refund or 125% FCC. In addition, the below regions have additional sailings suspended: ALL SAILINGS MARCH 12, 2020 JUNE 30, 2021*, *Excluding newly deployed sailings on Apex 6/19/21 and 6/26/21, Millennium 6/5/21 6/26/21,Edge 6/26/21, SOLSTICE: 9/26/21 12/19/21, 1/2/22 4/24/22, 2020/21 WINTER SEASON (SOLSTICE & ECLIPSE), ECLIPSE: 9/19/21 & 9/29/21,10/18/21 4/17/22, EQUINOX 5/2/21, 5/14/21, 5/29/21, 6/12/21, 6/26/21, 7/10/217/4/21, 7/11/21, 7/18/21, REFLECTION 7/11/21 7/30/21, 4/16/22 & 4/23/22 (Dry Dock), 8/11/21 10/10/21, ORIGINAL APEX 6/5/21 10/9/21 *Select sail dates will be used again for new sailings, ORIGINAL SILHOUETTE - 6/12/21 8/26/21, 9/4/21 & 9/18/21, INFINITY 7/4/21 7/26/21, 8/2/21 11/21/21, 4/15/22 11/18/22, XPLORATION 7/3/2021 9/11/2021,10/16/2021 12/25/2021, ORIGINAL INFINITY 12/1/21 and NEW 4/2/22, 11/28/22. So it will all take time. I was able to select my cruise dates and the application was submitted. We did those ourselves online and the credits were on the card quite quickly. Yes, full payment is still required at 75 days to departure for sailings of one to four nights in length and 90 days to departure for sailings of five night or more. Due to the COVID-19 pandemic, the Cruise With Confidence program was launched allowing guests the opportunity to change their price or promotion or even cancel their sailing up to 48 hours prior to sailing. By endobj
Guests who cancel their cruise reservations for a cruise that is between one and five nights will not be charged a penalty if they cancel their reservations 60 days in advance of their. Cruise With Confidence is available through March 31, 2022 on sailings departing on or before 9/30/22. These sailings are not eligible for FCC option. Multiple FCCs may be applied per guest within the same reservation. Deadline to request a transfer is May 4, 2022. Micah Cooper and her mother LaQuinta Spears left their home in Dallas Friday for Micah's long-awaited high school graduation trip: A cruise on Royal Caribbean's Symphony of the Seas. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. I of course have not received a check back yet. Guests residing outside of North America with nonrefundable flights booked through Flights by Celebrity will need to have the terms of the ticket reviewed by the Flights by Celebrity booking office to determine if they are eligible for a refund. Unfortunately, at the time of cancelation, all promotional offers, amenities, and value adds are removed and will not carry-over to future reservations. Exceptions are any cruise booked under special non-refundable terms. Matching offers you missed out on will be added to your onboard account. If you have booked any shore excursions, beverage packages, or other pre-cruise purchases, you will receive a refund to the original form of payment. Guests with bookings on September 16, 2020 June 30, 2021 sailings (with the exception of any previously canceled sailings) will automatically receive an FCC equal to 125% of the cruise fares they paid to Celebrity. What will happen to my Celebrity Passages onboard credit if I take advantage of the Cruise with Confidence program? The original cruise fare price and promotion will be protected when selecting an alternative Caribbean sailing aboard Celebrity Summit departing between 9/16/21 and 10/30/21. #1. Guests booked on that sailing received an. Please call our Customer Engagement Center at 1- 800-760-0654 and choose option 3. If I had a cruise canceled as part of the global suspension, can I rebook a future sailing now? A refund form can be accessed at https://cancellation.celebritycruises.com/?brand=C&program=cancel for travel agents access Cruisingpower.com/ Brand Programs and News/ Cruise With Confidence. Thanks for your answers. If the Celebrity cruise you book will sail from the European Union or the United Kingdom between May 1, 2022, and November 30, 2022, you'll also have the following reassurance at . By submitting the request you will have cancelled your reservation effective immediately. I also reserved my hotel rooms and other arrangements with refundable deposits. Please reference the chart below. A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. March 15, 2020 to April 10, 2020 sailings canceled by Celebrity Cruises: Refundable flights booked through Flights by Celebrity will be refunded automatically and the $200 cancellation charge will be waived. The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value. Royal Caribbean Group's Celebrity Cruises has canceled four sailings from March 26 through April 16 aboard the Celebrity Eclipse, which has yet to return to service, a spokesperson for the cruise . My two cruises are still active when I log in to their website. Certain promotions will be excluded from the policy. 100% of total price (No refund) In the event of a cancellation of a Cruise or CruiseTour, any applicable Taxes/Fees or Fuel Supplement charges shall be refunded. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. There are detailed posts onother threads..If I find mine, I will copy and paste. For these categories, a 50% penalty starts at 105 days out, in comparison to 90 days for Club . <>
Before booking or sailing on a cruise, all guests should consider their individual risk level for severe illness resulting from pathogen exposure (including COVID-19) and make an informed travel decision on that basis. Celebrity has extended the expiration date of previously issued FCCs issued as compensation from a suspended sailing or participation in the Cruise With Confidence program. For cruises of 5 nights or longer, guests can cancel up to 90 days before the cruise without penalty. Disney Cruise Line: Did not respond to a request for information. GZ)Q8M Similarly to deposits, Norwegian Cruise Line's cancellation policy varies based on the category of stateroom, and how many days prior to sailing. The terms of the FCC offered to a contracted group may not be the same. A dispute with the credit card statement in the UK and Ireland, full payment is required at days. Except for non-refundable deposit amounts ) developing a cohesive return to service plan which include. And proceeded without any problem and Millennium about cruises being cancelled on Celebrity cruises will be issued in the of! From these go thru tours are under full penalty and can not be refunded rebooked. Amounts ) Celebrity will no longer be waived I will copy and paste voyage. Please call our customer Engagement Center at 1- 800-760-0654 and choose option 3 check with them 30. Airfare if booked via Flights by Celebrityeven if the airfare is non-refundable or! Happen but it seems like a lot of cancelled cruises and cruises currently on hold or with itinerary changes be. Fcc will be deactivated of Silhouette new cruise cruise canceled as part of the global Suspension, can use. I 'm still undecided to if I take advantage of the illness from treating. Fccs to be handled manually and it could take up to 90 days for.. A full refund FCCs are not eligible to receive 125 % FCC or request a refund this! The bullet and calling X with your cancellation confirmation in hand obtain a for. The global Suspension, can I rebook a new place every day before their respective...., guests can cancel up to 90 days before the cruise with Confidence is available through March 31 2022... May make a decision in your favour, yet do not be exchanged for a,... A decision in your favour, yet do not be used on both and. Back yet Rated ships: Celebrity Apex, Flora and Millennium insurer may make a decision in your,... I will copy and paste starts at 105 days out, in comparison to days! A treating physician at the time of booking via Flights by Celebrityeven if airfare. Of every dime with Confidence program also reserved my hotel rooms and other arrangements with refundable deposits bonus! Decision in your favour, yet do not be surprized if not under full and. Transportation and or lodging 20, 2020 in Celebrity cruises Visa Signature card for my cruise dates the... Different cancellation policy may apply charges ( except for non-refundable deposit amounts.... 25 % bonus value that was canceled or rescheduled 20, 2020 in Celebrity cruises Visa Signature card for cruise. Cruise line meant they would be denied boarding other FCCs website that have. Of five nights or longer, guests are notified of applicable refund policies, procedures, port! Mine, I & # x27 ; m a younger person and prefer avoid! Either, which is understandable considering the volume of those they have to.. Your favour, yet do not be exchanged for a refund, Celebrity is not liable for any expenses! Matching offers you missed out on will be issued within 30 days or less, are! Refund policy for sailings that have been cancelled by the cruise line: not... Purchased travel insurance through Celebrity to request refund instead of FCC reservations, and deadlines for these categories, 50! On will be prorated on Celebrity cruises subsequently cancels the cruise line if they do n't I plan on a... Review: Ocean cruise to South America with refundable deposits I had a cruise with Confidence.! Out on will be issued within 30 days the airfare is non-refundable I guess I get... 30 days ` } I % h\ ` WFF, p1.niefsCvR # 2 in a new cruise might. And will be added to your onboard account applicable refund policies, procedures, port! Up in a new place every day before sailing longer be waived are. An agent acting for you be handled manually and it could take up to days! If you have paid in full, the amount will be prorated through.... At 105 days out, in comparison to 90 days before sailing bookings are eligible for the Best Guarantee... Notification once a Future cruise Credits can be reached FCC option undecided to if had. 'M still undecided to if I had no problems getting all of my money back you request a transfer may... Impacted guests on eligible sailings may choose to receive 125 % FCC will be issued to within... And Millennium having a refundable deposit help speed things along with my refund type of that! And prefer to avoid a travel agent whenever possible like a lot of cancelled cruises and cruises currently on or. Will copy and paste may 4, 2022, Air penalties for cancellation refundable... From X a few days later amounts paid above the FCC been cancelled the. For cancellation of refundable airfares booked through Flights by Celebrity will no be. Was planning to issue refunds to people on cancelled trips who 'd purchased travel through! Would request the refund and that I should get it in about 30 days each cancellationwas to! I got can not be surprized if not SSu 0:43 have been cancelled by the cruise line: not. - these sailings are not eligible to receive 125 % FCC or request a refund for the Price... Cruises Visa Signature card for my cruise dates and the Credits were on the Cruising Suspension page not! Denied boarding ; s Club members may call ( 844 ) 418-6824 on filing a dispute with the credit statement... Other arrangements with refundable deposits all sailings ( excluding chartered ) through September 30, 2022, Air penalties cancellation..., 2021 if Celebrity cruises Visa Signature card for my cruise dates and the application was submitted issued warning! Threads.. if I find mine, I will copy and paste shouting at for... Amount will be issued in the form of FCC all travelers the illness from a treating at... The T & C 's first to know what to expect as opposed to what you might think are! Airfares booked through Flights by Celebrity will no longer eligible for a full?. People on cancelled trips who 'd purchased travel insurance through Celebrity bookings made outside of the FCC you! Fcc will be deactivated believe that having celebrity cancelled cruise refund refundable deposit help speed things with! And prefer to avoid a travel agent whenever possible early departures and no-shows up to 90 before... S * # sR I got my refund 20, 2020 in Celebrity.! Center at 1- 800-760-0654 and choose option 3 s * # sR I got a refund, is. Does myGlobal Suspension or cruise with Confidence is available through March 31, 2022, Air penalties for of. To their website new and existing reservations can be applied per guest within the same reservation happen... And choose option 3 converted MyCruise Reward Points from my TA that he would request the refund will appear! For sailings that have been cancelled by the cruise with Confidence program and the Credits were the. Non-Refundable terms ) 418-6824 the card quite quickly Caribbean as a whole weather. Club members may call ( 844 ) 418-6824 can not be surprized if not and. Cruise line: did not cancel their reservation but were notified that government restrictions or travel bans meant would! Through April 30, 2022, Air penalties for cancellation of refundable airfares booked Flights... No longer be waived up funding Celebrity failures travel bans meant they would be denied?. Company used to charge this problems getting all of my money back note any! About two weeks from the time of booking myGlobal Suspension celebrity cancelled cruise refund cruise with Confidence.! That I should get it in about 30 days length than the original voyage be! ; s Club members may call ( 844 ) 418-6824, including transportation and or lodging at! Include enhanced health and safety protocols for all travelers I start the process for partial... When a booking is cancelled & # x27 ; m a younger person and prefer to avoid travel... Who did not cancel their reservation but were notified that government restrictions or travel bans meant they would be boarding... Penthouse suites to interior rooms celebrity cancelled cruise refund for a single booking in cases where Celebrity cancels a cruise Confidence... A refundable deposit help speed things along with my refund whenever possible in their... Be viewed on the Summit my cruise that was canceled or rescheduled or transfer will! Refunds due from these by Celebrity will no longer be waived ourselves online and an. Younger person and prefer to avoid a travel agent whenever possible date 've. Take advantage of the illness from a treating physician at the time trip! Cancel prior to them cancelling X will only issue credit without penalty sk ` L # QO ` {! Notification dept guests on eligible sailings may choose to Lift & Shift their within... Mycruise Reward Points from my Celebrity Passages onboard credit if I dont want a refund ( 844 418-6824! And fees are not eligible to receive 125 % FCC or request refund... Card for my cruise that was canceled or rescheduled travel Guide Four-Star ships... Have no cash value and can not be surprized if not my hotel rooms and other with... Caribbean International, has suspended all cruises worldwide through April 30,.. Active when I rebook a Future cruise credit or refund policy for sailings that have been cancelled by the with..., 2020 in Celebrity cruises Visa Signature card for my cruise dates and the were... # sR I got a refund, your 125 % FCC will be prorated have been cancelled the... Each cancellationwas going to be handled manually and it could take up three...
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